Effective Date: December 23, 2025
This Privacy Policy describes how Benchmark Management (“Company,” “we,” “us,” or “our”) collects, uses, and shares personal information when communicating with tenants, applicants, owners, vendors, and other contacts, including through SMS/text messaging.
Benchmark Management may collect the following categories of personal information solely for rental management operations and communications:
Identifiers and contact information, such as name, phone number, email address, and property or unit address.
Tenancy and account information, including lease or tenancy status, maintenance requests, service coordination details, and administrative notes.
Communications content, including SMS messages, emails, and call records, along with related metadata such as date, time, and delivery status.
Personal information is used exclusively to:
Communicate with tenants regarding lease matters, maintenance coordination, property updates, inspections, access instructions, and emergency notifications.
Respond to inquiries and service requests.
Conduct rental management and administrative operations.
Comply with legal, regulatory, and recordkeeping obligations.
Personal information is not used for unrelated marketing purposes.
Benchmark Management may share personal information only as necessary to operate rental management services, including with:
Service providers that support communications and operations (including SMS and voice providers such as RingCentral).
Property service vendors solely to coordinate maintenance or property-related services.
Property owners in connection with properties under management.
Legal or regulatory authorities when required by law.
We do not sell personal information.
Benchmark Management uses SMS messaging solely for rental management and tenant communications.
SMS consent is not shared with third parties or affiliates.
Mobile information will not be shared for third-party marketing or promotional purposes.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.
Personal information is retained only for as long as necessary to fulfill rental management purposes or comply with applicable legal requirements.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, or misuse.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Benchmark Management
Phone: (480) 935-7198
Email: Benchmark.info33@gmail.com